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Literature on service transformation and improvement

Service transformation overview
Ideal offers experience and knowledge in healthcare service improvement to support successful transformation projects
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Service transformation - Process redesign
Clearly defined processes to ensure data quality, efficient use of resources and consistent operational performance
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Service transformation - Change management
Managing change and realising the benefits of change
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Service transformation- Business intelligence
Ideal supports business intelligence projects to assist operational management
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Service transformation - Skills competency consultancy
Ideal works with Trusts to build competency frameworks and roadmaps that enable evidence based quality and efficiency improvements’
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