Ideal Training Services

Services > Health systems training > Training courses > Support and technincal training

Support and technical training

Ideal offers numerous health informatics training programmes for support and technical staff. We keep abreast of the ever changing IT healthcare environment and are continually sourcing and developing new programmes to reflect changing demands. We offer tailor made training programmes to satisfy specific needs.

ISEB certificate
Helpdesk management
Problem management
Software testing
System testing
User acceptance testing
Data management practitioner
Security management

ITIL Certificate
Service delivery V2
Service support V2
ITIL V2 foundation certificate in service management
ITIL foundation bridging course V2 to V3
ITIL V3 foundation certificate in service management
Capability modules
Lifecycle modules
See the ITIL V3 certification roadmap

Technical infrastructure
Network skills for healthcare support staff
Introduction to SQL for healthcare
Supporting Microsoft SQL server
XML in healthcare

Troubleshooting
Troubleshooting PAS
Troubleshooting PACS & RIS

Health informatics
Fundamentals of IT in healthcare
NHS background for technical staff
Security and RBAC in the NHS
Networking and N3 in the NHS
Introduction to DICOM
Advanced DICOM
Introduction to HL7
Advanced HL7
Integrating the healthcare enterprise
Introduction to SNOMED-CT
PACS administration

Some of our courses are run in association with our strategic partners including AFA and AssistKd.

southern: 01483 453508 northern: 0113 390 6022 info@idealts.co.uk