Customer Objective:

Identify the strategic business drivers for the introduction of an electronic patient record.

Ideal Approach:

The Ideal team of Consultants conducted structured interviews with key stakeholders in clinical, administrative, executive and operational roles. The information gathered was consolidated into a feedback presentation and a detailed report on findings. These findings formed the basis of the EPR Specification documentation.

Final Outcomes:

A full specification for the EPR was produced within two months. This provided a specification that the key stakeholders supported fully for use in the procurement. Independent management of the procurement process ensured a professional approach, backed by clear documentation with well-reasoned recommendations. This resulted in timely decision making at executive level.