Creating a positive impact with our quality of service
Ideal offers a customised, structured lean approach to provide low cost, high value solutions. Across the EPR lifecycle, we can work with you to create a positive impact with our quality of service.
Deploying a new EPR system is just the starting point. Most organisations will need to then optimise their chosen system, add new functionality or maximise the use of existing functions. Ideal employs Lean methodologies for process review and optimisation to ensure customers maximise and realise the full benefits of their EPR system and processes.
- Tracking Benefits Realisation
- Systems Optimisation
- Service Desk Support
- RTT and Data Quality
- Cyber Security
- Process Redesign and SOP Review
- Staff Training
- Information Management
Solution and Benefits
Ideal has an experienced team which can effectively and efficiently deliver the required methodologies needed to maximise and optimise the effectiveness of an EPR system. Ideal’s Subject Matter Experts (SMEs) work alongside your teams to assess how the deployment has performed and will make appropriate recommendations. We work with you to plan to ensure you start optimising your system immediately and in the long term.
Ideal’s consultancy services assist you with strategy, ensuring that you are reaching your goals by building a detailed roadmap. We identify issues and develop a plan of action. We can project manage the roll out and ensure that you have the teams in place to reach your targets with minimal disruption.
All work is bespoke, we match work flow to your requirements. Our consultants work with you to get buy-in from your teams and ensure use of the system to its highest potential. Assurance and optimisation is the Ideal way and we will ensure that your system is helping your organisation achieve its overall goals, including accurate reporting and unifying patient records across the trust.