Ensure safety and success through process and solution optimisation
Your success is our priority. Through our 5 optimisation services, we can help you identify areas where improvements are necessary and ensure you have everything in place for ongoing safe clinical use of your new system.
CHANGE CONTROL GOVERNANCE
We work with your executive team to constitute an effective Change Control Governance board and key change committees for your organisation and then transition responsibility across to the organisation.
MANAGING MEDICATION ALERTS
Do you know your alert override rate? The prevailing logic at implementation is to turn on most of the alerts. This results in high “alert load” and has a considerable deleterious effect on user experience. Supported by a sound change control governance framework, Ideal brings a specialist team to work alongside you.
FOCUSSED BAU TRAINING
Are your physicians ordering items in your EPR efficiently? Do you have a plan for onboarding new starters quickly? The BAU training team is key to maximising benefits, user experience and adoption. We use the inherent functionality in your system and show you how to focus your BAU training to the right target market.
If the system goes down, would everyone know what to do? It is key that appropriate governance be in place in the event of any downtime. It may not be possible for all of this to be agreed in time for an EPR go-live however this should be one of the first priorities thereafter to ensure clinical safety.
Using experience gained through over 15 years of successfully managing and solving data quality challenges with NHS Trusts, Ideal Health has developed a portfolio of solutions that help resolve inaccurate and poor data quality issues.
Investing time and resources in post-Go-Live process and solution optimisation is essential for realising benefits following an EPR or clinical system implementation.
Deploying any health system is difficult and time consuming for all involved. Throughout the implementation there is a focus on the immediate job at hand, which is taking the system live. Often, little attention is given to the process of managing the solution after Go-Live through to Business as Usual (BAU).
Ideal can support you to optimise BAU and to deliver benefits. Our long-standing experience in implementing and optimising EPRs and other health systems allows us to bring you best-practice tools and procedures, so you don’t have to re-invent the wheel.