What our clients and partners say about us
We were most impressed with the calibre of floor walking staff supplied by Ideal. They were highly professional in their approach and demonstrated a fully comprehensive understanding of the system.”
CRS Training Lead, Barts and the London NHS Trust
Ideal provided training support for Newcastle Hospitals NHS Foundation Trust with the implementation of their Cerner Millennium system. This was delivered by the University of Pittsburgh Medical Centre (UPMC) outside the National Programme for IT in the NHS. “The trainers you provided have been brilliant and it is not an exaggeration to say we’d be nowhere near as ready as we are without their help. They not only com-peted to provide the highest quality training and feed-back, but were always prepared to go the extra mile when needed. Thanks for helping develop a relationship that we can rely on and when we’re looking for capacity to roll out the rest of eRecord we’ll be on the phone. All the best; look after the trainers we’ve had – they’re a great bunch”.
Simon Holloway, eRecord Training Manager, Newcastle Hospitals NHS Foundation Trust
Ideal has an excellent reputation as a top class training provider working exclusively in the health sector. With their experience and demonstrable track record in delivering IT training solutions to NHS organisations, Ideal was the clear choice for BT and Connecting for Health”.
Jenny Craggs, Training Lead for NHS Connecting for Health
Perot Systems has worked with Ideal on provision of floor walking services to support large scale Cerner implementations in the London Programme for IT, namely the implementations at Barts and the Royal London NHS Trust and the Royal Free Hampstead NHS Trust. The services have included the supply of over 90 knowledgeable application specialists per day over periods exceeding 4 weeks to support round the clock, 24×7 support of the implementations and the hospitals operational take-up of the system. The success of the implementations and the smooth execution of the go live and early live phases of the projects have rested significantly on the success of the services that Ideal Training provide. The staff themselves are extremely knowledgeable in both the product and the NHS operations they support with specialist SME’s provided as demanded for areas such as maternity, theatres and A&E.”
Gary Birks, Perot Systems Europe Ltd
We recognised the enormous impact a good floorwalking team has on the success of project implementation and working with Somerset Health Informatics trainers and the training guides produced we felt we could provide an excellent support service. With Ideal Training’s previous track record and experience in Cerner implementations, we felt confident in the service offered and would certainly consider working with them in the future.”
Carole Shuff, Programme Manager, West Somerset Family
The trainers supplied by Ideal did a very thorough job in preparing staff at the Royal Free, including adapting the programme to meet the needs and availability of the consultants. The trainers further enhanced the service by gathering information from the shop floor and feeding back to the training team. “We were delighted with the service we received from Ideal.”
Sarah Kennard, CRS Training Manager, Royal Free Hampstead NHS Trust