An experienced team of industry-leading consultants
Ideal is proud to have an experienced team of industry-leading consultants who are passionate about empowering organisations to deliver real transformation for their patients, staff, organisation and wider health network.
Chris Brimble
CEO
Chris founded Ideal to provide professional consultancy and resourcing solutions to healthcare organisations throughout the UK. From initially working on behalf of health systems vendors and systems integrators, Ideal began working directly with NHS Trusts in 2005 and has now grown to become one of the UK’s leading providers of healthcare IT solutions.
Chris Brimble
CEO
Mark Givens
Commercial Director
Mark joined Ideal in 2014 after 25 years in the USA where he ran two companies providing logistical support within the American Healthcare sector. As Ideal’s Commercial Director Mark is responsible for overseeing all Training, Go Live and RTT projects and ensuring their successful delivery. A passionate advocate of the NHS, Mark always seeks to ensure that Ideal’s projects offer truly cost-effective and sustainable solutions for our clients.
When not working Mark enjoys fly-fishing, rugby and red wine.
Mark Givens
Commercial Director
Jonah Aburrow-Jones
Director – Digital Health Maturity, Strategy and Consulting
Jonah’s background spans almost 30 years and has been solely focused on healthcare. He has a passion for developing and delivering the best technology to support patient care and improved outcomes.
He holds to the philosophy that to deliver new models of care requires new ways of working with digital technology and transformation and has seen this first-hand with working with mental health global digital exemplars and LHCREs.
He has developed strategies and business plans to support them alongside running complex procurements from both the NHS and vendor side and know how to drive the best value from relationships with the private sector.
Jonah has also been heavily involved with EPR and shared record projects, including the elements beyond the implementation, including data quality, migration and training.
He endeavours to maintain the balance between strategic vision and a hands-on tactical ability to deliver meaningful improvements in care, on budget and within agreed timeframes. To do that he promotes a mix between improving digital maturity while having digital agility, so digital is a genuine enabler for broader transformation of care.
“With my experience of working across multidisciplinary teams and being an advocate of clinician led change, I am confident that I can help the Trust successfully demonstrate how innovative digital technology supports the care of patients when CQC audits take place. The CQC will now be including the use of digital technology as part of audits in the future.”
Jonah Aburrow-Jones
Director – Digital Health Maturity, Strategy and Consulting
Katy Lethbridge
Client Engagement Director
Katy is a Health Technology specialist with expertise in digitally-enabled service transformation across Health & Social Care, including; EPR and health systems implementation, digital health, remote patient monitoring and patient support programmes.
PRINCE2 qualified and with excellent communication skills, Katy has successfully led consultancy teams delivering strategy, business case, stakeholder engagement, requirements definition, service re-design, process improvement, benefits modelling, implementation support and service delivery.
Katy is a keen singer and fledgling gardener!
Katy Lethbridge
Client Engagement Director
Gaelle Fertil
Client Services Director
Gaelle has over 20 years’ experience managing large complex digital health transformation programmes across the UK, Australia and Singapore. She is passionate about digital transformation in healthcare and has delivered multiple health system implementations across primary, community and acute sectors.
Gaelle has particular experience with Change Management and was the Director for Change and Training for Singapore Ministry of Health’s largest and most ambitious programme – implementing a single National Electronic Health Records System. She led the change and training activities for implementing Epic to over 41 institutions and 27,500 frontline users and was responsible for the delivery of clinical, operational and operational readiness events.
Gaelle Fertil
Client Services Director
Russell Mayne
General Manger, Middle East
Russell is Ideal’s General Manager for the Middle East and leads our expansion in the region.
Russell has worked as a clinical consultant and strategic advisor in the United Kingdom and across the Middle East, including; The United Arab Emirates, Saudi Arabia, Kuwait, Oman and Egypt. He was the lead clinical consultant on many EMR Deployments and also provided executive clinical support to EMR projects across the Middle East. His focus has been to align the electronic medical record implementation to support clients’ strategic goals.
More recently he has spearheaded Cerner’s value approach developing a global mechanism for supporting, tracking, reporting, and marketing client successes across UK and Europe, Canada, Australia and the Middle East.
Russell grew up in South Africa, spent 15 years in the United Kingdom, and for the last 6 years has been living in Dubai with his wife and 3 children.
Russell Mayne
General Manager, Middle East
Ann Samuels
Delivery Director
Ann has over 18 years’ experience in managing and delivering complex IT systems and developing innovative clinical-IT software applications to NHS and private sector healthcare organisations in the UK.
Ann has particular depth of experience in delivering all phases of Digital Health IT-enabled Change & Transformation, from Discovery/Ideation Requirements & Strategy, Contractual, through to Delivery and Optimisation/BAU.
Ann was Knowledge Manager at The London Programme for IT (LPfIT) and led the team that developed the Knowledge Management Process for London, which subsequently became the basis of the Knowledge Management Process for England (NHS).
Ann Samuels
Delivery Director
Jennifer Dunne
EPR Practice Director
Jennifer Dunne joins the Ideal team as EPR Practice Director, further strengthening our EPR Deployment support capabilities.
Jennifer has 15 years’ experience in the healthcare industry in the UK, Australia and across Europe, and she has a passion for helping healthcare clients realise the benefits an EPR introduces with the immediate facility and wider healthcare economy.
Jennifer has experience leading EPR programmes from the procurement phase through to conversion, predominantly working with Cerner as the supplier but also some best of breed solutions. Jennifer has a specialist focus on transformation and organisational readiness including communication, change and benefits.
Jennifer Dunne
EPR Practice Director
Richard Greenwood
Training Manager
Richard has over 20 years of experience in training management and delivery in healthcare. He has been responsible for delivering numerous Electronic Patient Record and other Health systems training projects. Richard is Ideal’s Subject Matter Expert on training strategy, planning and delivery, materials development, e-learning and overall quality assurance. He is TAP (Training Accredited Programme) certified.
In his spare time Richard supports Help Hoima, a charity providing education and healthcare in northern Uganda.
Richard Greenwood
Training Manager
James Quirke
EPR Training Manager
| With 16 years NHS experience, James has a proven track record of delivering high quality training programmes within clinical system deployments and upgrades. James has designed and delivered highly successful training and champion user programmes across multiple NHS organisations that deliver measurable benefits both at cut-over and beyond, including better uptake and use of clinical systems by staff. Having worked within many clinical system implementation projects, James has also gained valuable experience of the business change, testing, infrastructure and integration workstreams as well as the wider project and programme management process. Extensive knowledge of clinical and administrative NHS processes combined with the ability to assimilate information quickly and efficiently, ensures that James brings immediate and strategic value to organisations.
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James Quirke
EPR Training Manager
Andi Taylor
Consultant
Andi is a Health Service Specialist with over 25 years’ experience in the UK and abroad. His clinical background and operational management, IT technical qualifications and experience enable him to develop a scalable methodology for delivering Electronic Health Record Implementations. Andi has a strong track record in successfully delivering large scale Electronic Patient Record programmes to time and budget.
Andi Taylor
Consultant
Donna Jarrett
Consultant
Donna is a very effective Health Informatics professional, focused on delivering for internal customers and implementing new technology and systems to achieve business benefit.
She is currently working on a project for Lancashire and South Cumbria STP to deliver an exemplar implementation of digital child health strategy. This is part of the NHS England target architecture for introducing widespread interoperability supporting diverse patient journeys through health and social care.
Donna Jarrett
Consultant
Kate Mansfield
Digital Healthcare Consultant
| Kate is a Digital Healthcare Consultant with an international career spanning over 20 years specialising in Digital Strategy, EPRs and integrated records. Kate has experience with all phases of digital health transformation, from strategy, business cases to delivery and optimisation. Her vast experience with health authorities and suppliers includes leading on EPR roadmap strategy for Cerner UK. Kate has a unique ability to understand detailed technical and clinical requirements in the context of the broader picture.
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Kate Mansfield
Digital Healthcare Consultant
Alana Bell
Recruitment Manager
Alana is Ideal’s Recruitment Manager. With over 8 years’ experience in specialist recruiting and headhunting, she brings a diverse set of skills to resourcing industry experts for Ideal’s healthcare IT projects.
Able to identify talent and manage processes effectively, Alana provides successful staffing solutions and placements, ensuring both client and consultant have a seamless experience.
Alana is passionate about connecting with Digital Healthcare professionals and organisations across the UK.
Alana Bell
Recruitment Manager
