Training Solutions

Training & Go Live

Leading expert in learning and adoption management services for digital transformation.

Our expertise and experience enable us to focus on delivering the best possible training approach to meet your organisation’s transformation goals – we do this by offering the following unique training services.

An effective and engaging training experience is essential to provide staff with the skills, knowledge and confidence that they need. Organisations where staff are supported through change are more likely to succeed. But many organisations address the training and people side of change too late, negatively impacting benefits.

Ideal creates bespoke learning management services that meet organisational and programme requirements and act as a key enabler of change, recognising the importance of technical and adaptive training, inspiring confidence and behaviour change, and facilitating knowledge transfer, adoption and benefits realisation.

We offer a flexible and tailored approach to support you through the many challenges of delivering effective learning and change. Our successful learning and adoption managed service includes:

  • A partnership-driven approach
  • Integration with other workstreams including change management, cutover, testing
  • Proven, experienced management team
  • Choice of delivery models to create blended learning pathways
  • Tailored training tools to help you manage and report against deliverables
  • Lesson learned to create an adaptive and tailored learning approach
  • The Ideal Academy, a dedicated training academy for project consultants

Start Up & Mobilisation

  • Learning management strategy
  • Requirements/scope
  • Learning needs analysis
  • Training engagement
  • Design
  • Plan

Build & Configure

  • Build validation
  • Modules materials
  • Train the trainer
  • Scheduling, tracking
  • Champion engagement
  • Cutover management
  • Scope/plan Go-Live Support

Preparation For Go-Live

  • Operational Rediness
  • Champion/Super-user training
  • End-user training delivery
  • Familiarisation, drop-ins
  • Management Go-Live floorwalking
  • Helpdesk provision
  • Device testing

Transition to Bau

  • Lessons learnt
  • Knowledge transfer
  • BAU training transition
  • E-learning, refreshers
  • Champion/peer networks
  • RTT training, DQ assurance

Bespoke Training Tools

Click on the videos below to find out more about our bespoke training tools – Quantifi and Verifi, which form part of our overall Learning Management support for digital health transformation.

Quantifi is a flexible scheduling tool, built specifically to analyse, plan and create complex schedules for organisation-wide, digital healthcare training programmes.

Verifi is a Learning Management System which will host, organise, and monitor your digital healthcare training within a single, intuitive platform.

Ideal Middle East Ideal Academy HIMSS Digital Health Technology Partner Partner & Vendor Support

What Our Clients Say About Us

  • “We recognised the enormous impact a good floorwalking team has on the success of project implementation. With Ideal Training’s previous track record and experience in Cerner implementations, we felt confident in the service offered and would certainly consider working with them in the future”

    Carole Shuff Programme Manager West Somerset Family
  • “For the implementation of our EPR+ programme, the Trust needed a partner who we were confident could help us successfully deliver the system. Ideal demonstrated an approach which married up to our requirements”

    Cara Williams CDIO and SRO for the EPR+ programme, Countess of Chester NHS Foundation Trust (COCH)
  • “Ideal demonstrated great agility in supplying experienced support for the Trust’s EPR requirements and mapping exercises. They showed great flexibility in meeting the Trust’s needs, clearly articulating the approach and costs associated. This coupled with advice and experience enabled the ‘As Is’ and ‘To Be’ processes mapping to complete to time and quality”

    Peter Bradbury EPR Programme Manager, Frimley Health NHS Foundation Trust
  • “The trainers Ideal provided have been brilliant. They not only provided the highest quality training and feedback, but were always prepared to go the extra mile when needed. Thanks for helping develop a relationship that we can rely on and when we’re looking for capacity to roll out the rest of eRecord we’ll be on the phone. Look after the trainers we’ve had – they’re a great bunch”

    Simon Holloway eRecord Training Manager, Newcastle Hospitals NHS Foundation Trust
  • “We were most impressed with the calibre of floor walking staff supplied by Ideal. They were highly professional in their approach and demonstrated a fully comprehensive understanding of the system”

    CRS Training Lead Barts and the London NHS Trust
  • “The E-Learning Development Manager from Ideal worked closely with my Training team to develop e-learning content for Maternity. The modules delivered were concise, thorough, and easy to absorb. The structure was clear, logical and effective, and included elements of interactivity and video. There has been a lot of praise by the SMEs and staff regarding the high quality of the work produced on a very complex specialty. I found working with Ideal to be a very positive experience. I would highly recommend for any related work”

    Michael Paul IT Training Manager, Lewisham and Greenwich NHS
  • “Ideal were a valuable partner as we engaged operational teams to translate our high-level ambitions into a meaningful vision and digital objectives. Their impartiality and customer focus meant they were able to communicate clearly with colleagues, identify common problems, and sensitively move past stress and ‘pet peeves’ to get to the heart of the difficulties our teams were experiencing in accessing the right information day to day”

    Claire Waite Care Integration Manager for Capacity and Flow Programme, Nottingham and Nottinghamshire ICS
  • “Ideal made a big difference. By using Ideal as the foundation of our floorwalking support, and augmenting this with Trust staff, we were able to ensure a constant, capable presence with our end-users 24/7. This would not have been possible without Ideal and reduced the impact on the wider Trust saving us from having to pause additional activity.”

    Adam Wisdish ICS Senior Digital Programme Manager, Nottingham University Hospitals NHS Trust
  • “Perot Systems has worked with Ideal on provision of floor walking services to support large scale Cerner implementations. The success of the implementations and the smooth execution of the go lives have rested significantly on the success of the services that Ideal Training provide. The staff themselves are extremely knowledgeable in both the product and the NHS operations they support with specialist SME’s provided as demanded”.

    Gary Birks Perot Systems Europe Ltd
  • “Ideal's Digital Maturity review has enabled us to refocus our Digital and Data Strategies post-Covid, appreciating which shared and individual activities could support our ambitions for digital healthcare in our area. We are now taking the recommendations forward via a series of workshops across ICS partners to reprioritise and plan our next phase of activities”

    Stuart Lea CDIO and Marc Talbot Programme Manager, Stoke and Staffordshire ICS
  • “The trainers supplied by Ideal did a very thorough job in preparing staff at the Royal Free, including adapting the programme to meet the needs and availability of the consultants. The trainers further enhanced the service by gathering information from the shop floor and feeding back to the training team. We were delighted with the service we received from Ideal”

    Sarah Kennard CRS Training Manager, Royal Free Hampstead NHS Trust
  • “Ideal has an excellent reputation as a top-class training provider working exclusively in the health sector. With their experience and demonstrable track record in delivering IT training solutions to NHS organisations, Ideal was the clear choice for BT and Connecting for Health”

    Jenny Craggs Training Lead, NHS Connecting for Health

Talk to us about your next project…



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