HIMSS Digital Maturity Consultancy



HIMSS is the most widely-accepted, global, healthcare-specific framework for measuring, assessing and benchmarking numerous aspects of digital maturity.

Ideal is proud to be the most experienced and active HIMSS Digital Health Technology Partner in the UK, certified in more maturity models and able to apply these global benchmarks to our digital maturity consultancy.

We combine HIMSS expertise with in-depth subject matter knowledge; our experienced teams of HIMSS-certified consultants are experts in the disciplines relevant to each maturity model.

We use the HIMSS digital maturity models to gain insights that focus digital transformation on optimising governance and clinical services, improving performance and financial sustainability, and aligning with wider strategic goals.

What Ideal provides

Current state maturity & gap assessment

  • Review policies, procedures/workflow and technical aspects of the digital systems
  • Support for HIMSS assessment completion, report on findings, gap analysis, and organisation of actual HIMSS Stage score when required.
  • High level recommendations for change to achieve greater maturity

Business change strategy & roadmap

  • Detail the capability & adoption changes required to close gaps
  • Develop a roadmap to deliver the necessary changes to achieve greater maturity
  • Support formal HIMSS Analytics validation, when assessed to be at Stage 6 or above

HIMSS maturity models supported by Ideal

EMR Adoption Model

For all organisations focusing on inpatient care and electronic patient record (EPR).

Acute Secondary Care
Community/MH Care (partial)


Infrastructure Adoption Model

Infrastructure maturity and adoption designed to assess requirements for safe and effective care delivery.

Acute Secondary Care Community/MH Care Ambulance Primary Care Social Care Integrated Care System


Outpatient EMR Adoption Model

For all organisations providing outpatient care and clinic oriented services.

Acute Secondary Care
Community/MH Care


Analytics Maturity Adoption Model

Designed to measure and advance capabilities beyond clinical decision support e.g. operational and financial management.

Acute Secondary Care Community/MH Care Ambulance Primary Care Social Care Integrated Care System


Continuity of Care Maturity Model

CCMM assesses coordinated (integrated) care across one organisation or regionally e.g. ICS.

Acute Secondary Care Community/MH Care Ambulance Primary Care Social Care Integrated Care System


HIMSS Health Informatics Training Partner

As a HIMSS Health Informatics Training Partner in the UK, Ideal provides a HIMSS ‘Certified Associate in Healthcare Information and Management Systems’ (CAHIMS) certification course, and ‘Certified Professional in Healthcare Information and Management Systems’ (CPHIMS) training.

Ideal Middle East Ideal Academy HIMSS Digital Health Technology Partner Partner & Vendor Support

What Our Clients Say About Us

  • “We recognised the enormous impact a good floorwalking team has on the success of project implementation. With Ideal Training’s previous track record and experience in Cerner implementations, we felt confident in the service offered and would certainly consider working with them in the future”

    Carole Shuff Programme Manager West Somerset Family
  • “For the implementation of our EPR+ programme, the Trust needed a partner who we were confident could help us successfully deliver the system. Ideal demonstrated an approach which married up to our requirements”

    Cara Williams CDIO and SRO for the EPR+ programme, Countess of Chester NHS Foundation Trust (COCH)
  • “We were most impressed with the calibre of floor walking staff supplied by Ideal. They were highly professional in their approach and demonstrated a fully comprehensive understanding of the system”

    CRS Training Lead Barts and the London NHS Trust
  • “Ideal has an excellent reputation as a top-class training provider working exclusively in the health sector. With their experience and demonstrable track record in delivering IT training solutions to NHS organisations, Ideal was the clear choice for BT and Connecting for Health”

    Jenny Craggs Training Lead, NHS Connecting for Health
  • “The trainers Ideal provided have been brilliant. They not only provided the highest quality training and feedback, but were always prepared to go the extra mile when needed. Thanks for helping develop a relationship that we can rely on and when we’re looking for capacity to roll out the rest of eRecord we’ll be on the phone. Look after the trainers we’ve had – they’re a great bunch”

    Simon Holloway eRecord Training Manager, Newcastle Hospitals NHS Foundation Trust
  • “Ideal were a valuable partner as we engaged operational teams to translate our high-level ambitions into a meaningful vision and digital objectives. Their impartiality and customer focus meant they were able to communicate clearly with colleagues, identify common problems, and sensitively move past stress and ‘pet peeves’ to get to the heart of the difficulties our teams were experiencing in accessing the right information day to day”

    Claire Waite Care Integration Manager for Capacity and Flow Programme, Nottingham and Nottinghamshire ICS
  • “The trainers supplied by Ideal did a very thorough job in preparing staff at the Royal Free, including adapting the programme to meet the needs and availability of the consultants. The trainers further enhanced the service by gathering information from the shop floor and feeding back to the training team. We were delighted with the service we received from Ideal”

    Sarah Kennard CRS Training Manager, Royal Free Hampstead NHS Trust
  • “Perot Systems has worked with Ideal on provision of floor walking services to support large scale Cerner implementations. The success of the implementations and the smooth execution of the go lives have rested significantly on the success of the services that Ideal Training provide. The staff themselves are extremely knowledgeable in both the product and the NHS operations they support with specialist SME’s provided as demanded”.

    Gary Birks Perot Systems Europe Ltd
  • “The E-Learning Development Manager from Ideal worked closely with my Training team to develop e-learning content for Maternity. The modules delivered were concise, thorough, and easy to absorb. The structure was clear, logical and effective, and included elements of interactivity and video. There has been a lot of praise by the SMEs and staff regarding the high quality of the work produced on a very complex specialty. I found working with Ideal to be a very positive experience. I would highly recommend for any related work”

    Michael Paul IT Training Manager, Lewisham and Greenwich NHS
  • “Ideal made a big difference. By using Ideal as the foundation of our floorwalking support, and augmenting this with Trust staff, we were able to ensure a constant, capable presence with our end-users 24/7. This would not have been possible without Ideal and reduced the impact on the wider Trust saving us from having to pause additional activity.”

    Adam Wisdish ICS Senior Digital Programme Manager, Nottingham University Hospitals NHS Trust
  • “Ideal demonstrated great agility in supplying experienced support for the Trust’s EPR requirements and mapping exercises. They showed great flexibility in meeting the Trust’s needs, clearly articulating the approach and costs associated. This coupled with advice and experience enabled the ‘As Is’ and ‘To Be’ processes mapping to complete to time and quality”

    Peter Bradbury EPR Programme Manager, Frimley Health NHS Foundation Trust
  • “Ideal's Digital Maturity review has enabled us to refocus our Digital and Data Strategies post-Covid, appreciating which shared and individual activities could support our ambitions for digital healthcare in our area. We are now taking the recommendations forward via a series of workshops across ICS partners to reprioritise and plan our next phase of activities”

    Stuart Lea CDIO and Marc Talbot Programme Manager, Stoke and Staffordshire ICS

Talk to us about your next project…



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